The NTRLBU has levels of service it reviews and sets each year that it must meet and report against on a regular basis including levels of service, resource consent compliance, financial results and non-financial performance results.

NTRLBU reports quarterly on the achievements for the year in meeting its levels of service, targets and objectives. The measures are set out in the Business Plan that is reviewed and adopted approximately December each year and full financial and non-financial results can be found in the annual report which is reported September each year.

Some of the key performance metrics include

• Landfill airspace remaining

• Airspace consumption & trade density

• Risk and Contingency planning

• Waste minimisation

• Emissions targets and reductions

• Unique Emissions Factor

• Stakeholder engagement

• Compliance with statutory obligations

• Compliance with resource consents

• Budgets